I am a concerned pet owner, and quite possibly an overly sensitive one. That means I take my dog to the vet A LOT. The folks at Newport Beach Veterinary are always friendly, willing to help with big and small issues alike, and they never make me feel like just a patient or a number. The receptionists are engaging, friendly and calming. The rest of the team is responsive and prompt. The doctors and technicians are always caring and thorough - exactly what I wish my own doctor would learn from. I continue to refer everyone I know to Dr. Cohen, for emergencies and other care of pets. I have been to other vets in town and elsewhere and believe that this place provides the best care - hands down - of any vet. The staff treat all animals like their own. Couldn't ask for better !