I have used Hines for over 10 years. They have always provided good, reliable service at a fair price. What I truly appreciate about Hines, is their attitude. I have never felt like they are trying to sell me something I don't need, or make a little extra money telling me such-and-such needs replacing. They give me an honest assessment and fix what's broken. As long as they continue with that approach to business, I'll use them for the next 10 years!