We have been there a few times in the last year. A quick synopsis of our last visit:
The first waitress we had decided not to take care of us because we asked her to clean the table. It appears that no busboys showed up and no one decided to clean any tables that night. No apparent manager ever appeared in the 60 or so minutes that we were there. Our "new" waitress was pleasant and took care of us. The food though appeared to be have cooked with no "desire". This and looking at empty tables with dirty dishes for an hour was a turn off and made our visit an unpleasant experience. Most likely we will not return as historically the food taste, service and appearance of the restaurant have never showed any type of uniformity.