Rich is a crook! I have one review out on this web site so the other he claims are from other upset customers. Rich did not following though on his agreement with us -- I have email trails indicating he would take care of our issues. After 6 months he decided to tell us and our Credit company (CC) he was closing his doors!! HA that was a lie! We would have not had to go the route of our cc if he kept his word. Just take a look at all the reviews on the internet ---- this will give you the facts. He owes people money from not completing work and for bad checks! Funny how he says I should have hired Scott Lawn.... when I paid him to put down the chemical my lawn needed. I ended up hiring scotts the following year and my lawn is looking good. Do hire a company that is run by a one man show --- he is small and has nothing to back up product up.