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Great Company - Review by Jose T | United Waterproofing Inc

United Waterproofing Inc

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Great Company 11/13/2012

Full basement waterproofing, including removal of old system, digging of new trenches, installation of new under floor drainage system, installation of two heavy-duty sump pumps (one in an existing site, the other in a new site), and finishing of floor edges with new concrete and a dimpled plastic material. To avoid penetration of concrete dust into our house and damage to items in the basement, the company sealed off all door openings with heavy plastic, removed all basement windows, wrapped stationary items in heavy plastic (washer, dryer, freezer, misc. storage), and afterward broom-cleaned the work area as well as my driveway (a lot of muddy broken concrete gets hauled out by bucket). Basement waterproofing is hard, dirty work involving lots of jackhammering, broken up concrete, concrete dust, and cold muddy silt. United Waterproofing showed up on time with a large crew, business owner and supervisor explained exactly what to expect, and everyone got to work immediately. Every man worked quickly, efficiently and with a good attitude, installing a first-rate waterproofing system in my large basement in just one day while doing everything to avoid disruption. I was especially impressed the Owner showed initiative and practicality by rerouting the discharge for two powerful new sump pumps (previously, water discharged into my side yard, creating a bog for much of the year). He also removed a damaged 40s-vintage concrete and zinc laundry sink that I'd been wondering how to get rid of (it weighed a TON). Moreover, when I had a question four months after the waterproofing, The Owner came by personally to inspect the section of basement I was concerned about and offer suggestions for addressing it. Very impressive work and superior customer service. more
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