came home from vacation late last night and had no heat. to satisfy my wife, i started calling plumbers. at 11pm only mike from pipe doctor answered my call. turned out it was as simple as relighting my pilot - which mike helped me do over the phone. never called them before, but i will not hesitate to call them for anything in the future. by taking 5 minutes on the phone, they didn't earn any money, but earned a customer for life!
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