I purchased a 2012 Ford Focus in June 2011. This was the worst car I have ever owned. I turned in my 2006 Honda Accord EXL Coupe to use as a down payment. I ended up paying $26,000 for a car that had very few options. Yes, it was partly my fault for being screwed over so badly. The first day the computer froze up. Took it back and told the sales guy that I felt the car was over priced for what I got. He said I got a great deal. The transmission did not feel right from the beginning but they said that was just "...the way it was..." There was a noise in the suspension. They drove it and said nothing was wrong with it. I kept insisting there was a very obvious noise. Finally they admitted there was and took over two weeks to fix the problem. I again complained about the jerky, unresponsive transmission but everyone said that is just "the way these cars are..." What BS! The computer froze up and had to be fixed three times...The final time I went in to complain about the transmission I was told there was just nothing more they could do. A month later I went to Seattle Hyundai on Aurora. These guys are the nicest group of car dealers I have ever met! Unbelievable service! I am now the owner of a 2013 Hyundai Elantra GT and this car is everything that damn Focus should have been but was NOT! Smooth and fast transmission...Roomier, better A/C, better sound system, backup camera, fantastic full roof sunroof....I called Ford Motor Company. I tried and tried to talk to the General Manager at Sound Ford. I was just put-off constantly. They have no shame! I only got $16,500 on a trade in because the Focus transmission is a piece of crap. This means that I lost all the value in my Honda as a trade-in. Sound Ford owes me at least part of the money I lost on my Honda and I guess it is time to find a good lawyer!
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