We live in Olympia and our vet in Tumwater recommends this place over & above the one in Oly. We've had occasion to bring in sick kitties a couple of different times. The office is easy to get to (be nice to the neighbors and be quiet when there at night) and secure. They buzz you into a large, clean waiting area. About the only down side I encountered was not being able to go back with my pet, which I would have preferred to do with my old girl (now deceased) because she was a 'fraidy cat! However, I could tell they treated her well and she recovered rapidly under their care, as did our other cat who came down with a terrible kitty cold very suddenly. I also liked that they were very plain in explaining what was wrong and in instructing in follow-up care and medications. I wouldn't hesitate to use them again.
As an add-on: One of our cats ended up hospitalized there for a week and almost died. They were very personal in their service and their level of communication with us. When pets are hospitalized you are able to go back and visit them at almost any hour. These people work really hard. Be aware it is a "pay as you go" type of business but I'm sure they have to do it that way or risk not being paid, unfortunately. We just left an open ended credit card and all charges were explained. Again, I wouldn't hesitate to recommend them.