My husband and I went in to Jay's to drop off a few of my mother's rings to be repaired & cleaned. The staff was very personable and went out of their way to talk to my 2 year old son that we had in his stroller. They gave us an estimate to repair and clean the jewelry (it was very reasonable) and they had it finished within 2 days!
The owner personally introduced himself which was very nice especially because we were new to the area.
The jewelry inside was beautiful! The staff members were quite knowledgeable about current trends in the jewelry industry and what is coming back into style.