We bought some new kitchen appliances and had our countertops replaced. The contractor that they arranged to remove our appliances and our old countertops was not very good. The countertops weren't installed for 5 weeks (they estimated 2 weeks) and the company they used to install them made many mistakes and they even had to be removed once and recut, adding another week to our remodel. They never returned phone calls. I probably left 20 messages over the 6 week period for our salesman and only 1 was returned. I had to drive to the store in order to actually get in contact with anyone. I wouldn't recommend their store for anything unless you just want to buy an appliance and deliver and install it yourself.