I hate to rain on anyone's parade, but after going a second time to play mini-golf at Striker's, my mind is made up. The first time we went, I thought maybe it was the kids' excitement and inexperience that caused their balls to go off the course and into the water, where there was no possible way to retrive them. Since the course was rather busy, hubby and I let the kids use our balls, rather than go back to the beginning to ask for replacements. The second time, only hubby and I went, and once again a ball was lost into the water (on only the 3rd hole) where we could not get it. We did go to the counter and request a replacement ball, only to be told we would have to pay for another game to get one. This is just bad business. They either need to fix their course so balls cannot roll off it easily, or be willing to give players another ball when theirs DOES roll off course.