I have very straight hair that is easy to cut. It simply gets trimmed straight across the back. The stylist at Hair Cuttery did a good job at straight and my hair looked good when she was done. My daughter has the same type of hair and her hair came out good too.
On the other hand, my husband has curly hair that is not always the easiest to cut. After a trip to the Hair Cuttery in Elkton, his hair looked really bad. I mean to say that the stylist did a really poor job at cutting his hair so that it looked even and "put together." Lucky for him, his hair grows really fast so it grew out quickly but for a few weeks, it looked pretty funny! He now goes elsewhere to get his hair cut.
I guess it depends on the type of hair you have and how you like it cut. It also depends on who does the cutting. Hair Cuttery is an okay place for me but it is not one I'd recommend if you are at all picky or have difficult hair becuase you never know how it will come out there!