I love Luigi, who has cut my hair for almost 10 years now. The scary thing is that everyone I know who goes to the Watergate loves the hairstylists and other staff. They cannot, however, stand Claudia who books appointments and manages the salon. I really don't have an issue with her, but many people are leaving the salon because of Claudia.
I cannot fathom leaving Luigi though. He is THE BEST for cuts bar none. And his color is fab as well. The only bad thing is that he is hard as heck to get an appointment with. But I will wait for him. THE BEST.
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