When our air conditioner quit working in the middle of the night I had no idea who to call since this was the first time I have ever needed this type of service. I called Owen AC Service. The tech did arrive on time, I understand that things happen that are beyond our control. He was nothing but professional, courteous, and very informative. He fixed our unit but we ended up having something go wrong early the next morning. It was the weekend and our tech still showed up before noon to go over the system. We haven't had a bit of problems since then. I would recommend Owen AC Service to anyone who asks.