When I woke up yesterday to the ultimate black-screen-of-death on my PC, I was completely stressed out. I would push the power button and there was not so much as a whir, or even a purr, nary an inkling of life. While that is NEVER a good thing, thanks to RE PC, it wasn't a bad thing either. After an hour or so on the phone, we determined that the internal power supply needed to be replaced. Sounds scary! And I was going to have to wait 48 hours for a tech to come out, then pay a whole lot of money for parts and labor. BUT, someone suggested that I go to RE PC. Well, that was a very good idea. Although they tried to find a used Power Supply for $2.95, we couldn't. That said, I was thrilled that for $24.95 I was able to buy a new one, and they helped guide me through the process of replacing it myself. (They couldn't touch it unless I actually paid them to fix it, but it was both helpful and empowering to have them guide me through it.) Long story short, for $24.95, I was using my computer by dinner time, and am no longer scared of anything, at least not anything inside my computer's tower.