I have been a patient of Dr. Stephens for nearly a decade. While my parents have to be at death's door to get an appointment and then wait in a giant illness infested waiting room (an old Walmart Lobby) for their doctor to eventually see them (sometimes a 90 minute wait) - Dr. Stephen's staff will work me in THE SAME DAY if I am clearly in need. Even when this is the case, I never have to wait long - because instead of doing cattle-like volume doctoring he opts to keep his overhead low and staffing at a minimum. I arrive to his well appointed yet modest office on Duval (he moved from a more expensive space wasting office off of Jefferson & 38th near the original Kerbey Lane Restaurant) and within minutes am whisked in for weighing and the medical assistant's pre-interview. Soon after he arrives, he is attentive, and instructive. When something seems amiss - he'll send me for tests. When I have a prescription need that is not readily available form the major pharmacies -he'll send me to Nu Cara, the formularly pharmacy in the shopping center with Zuzu's & McDonald's on MoPac, for a specially mixed prescription. Level headed. Thorough. Well Informed. Affable. Congenial. These are the words that best describe Dr. Stephens. I can only assume that the patient who described him as the "worst doctor" must have been hiding vital information about his/her health, or that he/she did not follow doctor's orders...or perhaps the patient really was doing crack - only thing is Dr. Stephens would probably have intuitively guessed that and would have ordered up tests from CPL to determine the level of substance abuse. Maybe they meant another Dr. Stephens - perhaps that is the answer. A final afterthought : As someone who is highly susceptible to pneumonia and with a family history of prostate cancer, I have full confidence in Dr. Stephen's knowledge and vigilance in regards to my health and well being. My only fear is that singing his praises will cause him to pick up too many patients - but I suppose it is good to share.