Very reputable and very satisfied. It had been over four years since our carpets have been cleaned, how they needed it. Even the toughest set in spots came out. I was happy with Mike's explanation of how things would be done and what to expect to see afterwards. Thanks. The two times out to the house were both delayed but Advanced Hydrotech Restoration promptly called us to fill us in on the happenings which is a small but appreciated part of service.