If I could give 0 stars, I would. This company bought the building I lived in halfway through my lease.
When I told them I was planning on not renewing, they started scheduling viewings 3 months prior to when my lease was up. I sent a letter asking if there was any way possible they could scale back viewings, because I was nervous about so many people in and out of my apartment so frequently. They did not.
One day, one of their agents let a man, who was standing outside of the building, in to see the apartment along with someone who had made an appointment. The agent had ZERO contact info, not even the name of this man, and let him in.
My laptop was STOLEN during that viewing. Kass took no responsibility and I found out the agent who showed my apartment was a sophmore in college, who would be leaving Chicago to go back to school. I had to employ a lawyer to replace the laptop and Kass only ended up paying half for it.
TERRIBLE company, incompetent staff, nightmare to deal with.