Good: She made us feel safe and comfortable and was easy to talk to even right away. She didn't take sides or seem unfair to either one of us and helped stick to the points instead of what we usually do which is jump from problem to problem. Shalini is very sweet and kind hearted but also very smart and focused. We are learning how to talk and listen better to each other. Only 3 sessions so far but we are still going.. Bad: She couldn't take our insurance plan. Improvements: Start taking Blue Cross Blue Shield insurance.