My coworkers and I enjoyed a spa afternoon together at Ummelina. While the experience was not flawless, I felt they made every effort to make up for the mistakes we experienced. Our initial appointments were somehow lost and we had to reschedule. To make up for this inconvenience we all received a lovely gift basket and were treated to the tea service when we arrived for our reschedule. The tea service was great and we each enjoyed our individual services. I had a facial and was thrilled to find it included a mini massage and upon request she even did my eyebrows. I can't wait to go back.