I am old and very hard to work with. I talked with several different companies about doing my windows before I narrowed it down to my final top three pick. To say the least I am glad that i went with harley. one of my top three choices are not out of business. Harley came out and they weren't just trying to sell me windows. I installed my windows in 2009 and i can say with pride that i have saved a ton of money on my heating and cooling bill. I am very satisfied with they work and I just wish that I did my windows earlier instead of waiting to see if it was in my budget. I would of saved a lot more money doing it earlier than I do now. I recommend this company to anyone that is in the market for windows.