After arriving home after work to find my very old water heater leaking, I called FAST. They fully explained my options, pricing, and how the process would work. The appointment was set for the next day and the technician arrived within the two hour window provided. He surveyed the situation, explained the issues, gave me options, then provided me with an exact quote. Once I approved the work, he efficiently installed the new water heater and performed all the other work needed to bring the installation up to code. His workmanship was excellent and he cleaned up the work area very well. Everything went off without a hitch and my new water heater is working great! Problem solved.