Good: I felt taken care of during my experience with David at Queen City Auto Rebuild. He was professional and kept me informed on the progress of my repairs. I went in to this luxury body shop thinking I might get sub-par service because I only drive a Camry and not a BMW or Audi but David Bourgeois helped me as if I was a premier customer. Thank you David!. Bad: N/A. Improvements: N/A. Other: My vehicle came back looking better than ever! They even detailed the interior of my car which was a mess when I dropped it off! It's the little things like that that will keep me coming back in the future. Queen City has a customer for life after the great work they did for me! My car looks great!.