This place is simply great! The staff is professional, they have a lot of knowledge on animals and really care a lot about their job. They gave great attention to my older dog, who needed a lot of medication and help. They gave him a lot of outdoor time in the play area, just because the concrete was too hard on his joints. My dog was also given a free bath, which was awesome! It may not have all the bells and whistles as the other places around, but they really care about the animals and do a great job. I wouldn't trust my animals with anyone else.