I called Bond Security & Key when our front door knob came out of the door. The locksmith answered and was over at my house within a few minutes. He took a look at the door and the lock and I learned that the lock was broken in two places. He had a part back in his truck that would fit it and when he came back, he had it installed within a few minutes. Fast, courteous and an all over nice guy. I would definitely recommend Bond Security & Key to any of my neighbors.