This was a completely pleasant experience. I have been under a tremendous amount of stress this past month due to a hot water heater erupting at my house... and the last thing I wanted to do was to buy a car. However... I needed to use my GM Card money by the end of the month... so the fact that everyone was so helpful made shopping for and buying a car a stress-reliever. Michael was my idea of a dream car salesman -- low pressure... informative and a pleasure to deal with. Thanks to everyone.