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Caveat emptor: Seniors Beware of Mike' s Camera - Review by John S | Mike's Camera Stores

Mike's Camera Stores


Caveat emptor: Seniors Beware of Mike' s Camera 11/18/2011

Beware this company does not stand behind the products it sells. Case-in-point: my client, an elder artist-lady, bought a $800 Epson 3000 there. Although the machine was setup correctly, the machine did not function as advertised. Mike's salesperson/technician came by charged her $70 cash and told her he could not fix it. I've been the lady-artist's computer technician for 10 years. I could not make the machine work. I called the store manager, who researched the situation and then told the artist-lady that "she" had to call Epson and make warrantee arrangements. I called Epson for her, went through the phases that were necessary to convince them to replace the machine - a courtesy which Mike's Camera should have performed for her. This elderly lady has spent nearly $5K at Mikes' in sophisticated cameras and printers. Mike's Camera could have made good by her – instead, they snubbed her and kicked her and her $800 printer to the curb. Beware of Mike's Camera more
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