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Great Clothes, Mediocre Customer Service - Review by Renee * | The Children's Place

The Children's Place

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Great Clothes, Mediocre Customer Service 8/31/2006

The Children's Place located in the Fashion Outlet Mall (formerly the Factory Outlet Mall). It is right in the middle of the mall so I can't even tell you which entrance would be most convenient. The Children's Place clothing is one of my most favorite brands of clothing for my boys. When shopping for baby gifts or gifts of any kind for children, I always hit The Children's Place first. The quality of clothing is great and the selection at this outlet store never disappoints me. I always find something great. I have been putting off ordering husky pants from TCP online for my oldest in hopes of finding a good coupon to use with it. My son is a difficult fit. I have yet to find pants or jeans that fit him as well as his TCP husky jeans from last year. That being said, it's time to move up a size. Usually the stores don't carry the husky so what a surprise I had when I found a bunch of husky jeans on the $2.99 rack. Yes, $2.99!! So I whisked up a couple pair and scurried the boys into the dressing room. Good news, they fit both boys. 10 pair of jeans for $24 (thank goodness I remembered my 20% off coupon). What a great deal! I have always been disappointed with the customer service here. The only reason I continue to go back is because of the great deals I always find. The heavier set girl who was my cashier (has been before as well so she's not new) seems to always have an attitude. I was standing behind another woman who had walked up to the counter and the cashier (who was helping someone else) rudely asked if I was in line. Then pointed to a sign behind her customer that said, Line forms in this direction. Why didn't she tell that to the woman in front of me and why did she have to be so curt about it. I feel like sometimes people (like this cashier) judge because I had 3 active boys in tow. The important thing is that I get quality clothing for great prices!! more
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