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Barnes & Noble Booksellers - Review by Renee * | Barnes & Noble Booksellers

Barnes & Noble Booksellers

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Barnes & Noble Booksellers 8/31/2006

Barnes & Noble "in person" is just as fun and diverse as shopping from your computer. You get the added bonus of being able to actually touch the books which is a bit "old school" but such a nice perk. This location is located on Niagara Falls Blvd in the Target Plaza (Applebees, Babies R Us, Lowes, Kmart, etc are all located in this plaza area). It is right off the 290 going south on Niagara Falls Blvd. It is central to just about any type of store or restaurant you can think of. The bookstore is amazing and large. The layout is a bit confusing though with 3 little boys in tow, I think I'd have been better suited to explore had I been flying solo. The books were arranged neatly and appeared organized. There was comfortable seating throughout the store to accommodate the reader of any age. I was on a mission to get a Starbucks gift card, you see, this B&N actually has a coffee shop and sitting area to enjoy a good book and sip some joe. Another great perk. Though I was sad to realize they don't sell Starbucks gift cards at this "satellite" location. Not to worry though because the real Starbucks is on the other side of the plaza and I got what I needed after our B&N adventure. Since we were there we had to explore the children's book area. Keeping in mind I have 5, 3 and 1 yr olds, this was still a place where we could hang out for over a half hour!! What a great place. The diversity of books was massive. I found 2 books for gifts I needed. The boys enjoyed exploring books and the "play area" with the Thomas the Tank Engine train table. No trip out with the boys is complete without a trip to the bathroom. Of course it was located in the direct opposite corner to the children's area. It was clean and accommodating. There were a number of staff working there and they all seemed busy, busy, busy. I was a bit disappointed in the customer service by the actual B&N staff (the guy at the Starbucks counter was very helpful). I was there for a good amount of time and not one person asked if I needed help or assistance. I actually may have purchased a book I've been thinking about getting for myself had someone asked me if I needed anything. The cashier was efficient yet again lacked a friendliness about her. Maybe they need a refresher in customer service. Even though I had small children in tow doesn't mean I don't deserve the same level of service and respect as others. Overall the trip was a success and we shall return again. more
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