Stayed at Carlin Country Cottages in October for just one night, while visiting Calistoga, CA. The room (jacuzzi room) was large and clean. The customer service was great, we were provided glasses and bottle opener when we requested them and when we mistakenly left a jacket in the room on departure, the owners returned it by post to the UK. We are verygrateful for the time and effort they spent in arranging this. Unfortunately, the jacuzzi didn`t drain properly but this was apparently due to the natural salts in the mineral waters and the owners said they would look at it before the next guests arrived. The outside pools were a good temperature (the hot tub was hot; too hot to stay in for a longtime, but we liked that). I would recommend as a value establishment in a lovely area.