We have bought several items from them over the years, most recently being a replacement General Electric in-sink disposall.
They have an excellent online store and I was able to locte the unit I wanted and check stock. I finished the order by calling in and scheduling a delivery date.
Their showroom is also extensive. I bought a TV a few years ago after looking at the ones on display.
They are an excellent vendor - well worth using if you liv in the Chicago area.