I blew a tire on my car, and stopped into flipswesco by chance, it popped up on my GPS. They didn't have the tire I wanted in stock, but they had it at their warehouse. They actually sent someone to go get it and bring it back while I waited. I really didn't expect that level of service. In under an hour they had the tire, put it on, inspected my car and got me on the road. And the price they charged was WAY less than my dealer quoted me. They've won my business.