Not only can you find upbeat owners/workers, but you can also find a great deal at Worthington Jewelers. I ordered both mine and my husbands wedding bands through them. Mine was custom and Joe sat down with us trying to find a design that would work. He has wonderful ideas! Both rings were actually done really quickly. I've actually never had anything that doesn't come in quickly. They even know my husband and I by name in there..now that's great customer service!