Had a very bad customer experience. We waited over 50 minutes for our food (2 sandwiches and an omelet). When we became frustrated, I went to the counter to ask to pay for our drinks and the french fries we had actually been served. I was very polite and stated that we had somewhere to be. I even apologized for not waiting.
The hostess and a male worker (Don't know who he was, not our waiter) became very rude, suggesting we pay for everything and it would be boxed up. Obviously I was not interested in takeout, or I would have ordered it. The male worker then told my husband and I to "Just sit down". Who tells an upset customer the equivalent of 'sit down and shut up'??
We had to fight to pay for just what we had at the table, and were not even offered an apology. Instead we were treated rudely and glared at. The hostess then waved my husband to the side to let two other groups pay that had just walked up before entering in our bill.
I have had decent service here in the past, and the food is passable. However I will not return to a place that hires rude people. Our treatment was uncalled for and really shocking.
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