This is in response to several of the previous posts. You were correct when you said you had heard we were making changes. We have recently replaced the entire staff at Rudulph Real Estate. I apologize to our tenants and our clients for not making this move sooner. The new staff is ready to take things to the next level. Please introduce yourself to Paula (bookkeeping), Brittany (maintenance, front desk), Mindy (maintenance), Amy (front desk) and Jeanne (leasing) the next time you call or come by the office.
We are currently working on a plan for online bill payments as well as direct deposits for our property owners.
I am hoping to have this in place by 1 January.
We are also working on a monthly newsletter. Again, we are targeting 1 Jan as the start date.
The new marketing contract is in place and you will all be happy with our new focus. We are no longer using the Bham News for advertising. You will see an increased online presence from 1 Oct forward.
As you can see above, I rated us a 3 star. This was simply because we can always improve and provide a better service to both our tenants and our clients. I am always available to discuss any questions/comments/concerns you may have. I can be reached at 205-879-4691 or you can email me at firstname.lastname@example.org.
Thanks for you time.