Good: Their willingness to implement our vision of what we wanted; the obvious pride they took in executing the vision; the attitude and friendliness of the guys onsite doing all the work; their overall professionalism; general project management was excellent (materials arrived on time when needed etc.); flexibility in being able to change some aspects that we felt weren't working out well with our design ideas as the project progressed.. Bad: Nothing that fits exactly in the "don't like" category per se.. Improvements: Communication with the client could be better - it is to be expected that the unexpected happens, so better to communicate it clearly and quickly outlining what the consequences will be. I overcame this by being a bit of a micromanager - to which Yoel and the team responded quite well.. Other: We had a full bathroom gut reno: bathtub removed, shower installed, tiling replaced, poured concrete floor, new sconces, door, vanity. They also installed a pocket door in the walk-in closet and stripped the ugly 1980s popcorn off a column in the entrance area..