We furniture shopped at Christmas time because we needed a new bed. We saw that Furniture Row had convenient financing and decent prices. We went in and chose the new mattress and box and then I found a new bed frame which I love. We alsoe ended up while we wre there finding a new couch and loveseat. They have a cool program that you get lifetime cleaning kits from them, when you run out, you just go get a new kit from them for free. There is a 5 year warranty on them for stain removal. If a professional cannot remove the stain, they will replace the couch or loveseat. They are really nice and feel like we got a pretty good deal. The salespeople were typical, but it went okay. The only complaint I had was the delivery was not when they told me it would be and the guys who delivered it were a little obnoxious. Other than that we were very pleased.