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Terrible Service - Review by Ashley P | Cockerell & McIntosh Pediatrics

Cockerell & McIntosh Pediatrics

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Terrible Service 10/6/2011

My child has had regular problems with constipation since she has been born. She was several months premature and it got worse when we switched her to cow's milk at 1 year old. She is now 2 1/2 and I called Nurse on Call for them tonight and they were very concerned (as am I) and we were talking about whether or not to take her to the ER. The nurse thought I should because this was worse than usual and we were worried that she was impacted. She said that she wanted me to talk to the doctor to see if I should go now or not. Dr. McIntosh called me back. She was extremely rude and short and said that since this is a regular thing that I should call tomorrow and that this is something that I should call during the day about and questioned me about why I didn't call during the day today. I told her that it had gotten worse and that I was worried and that I had done research online that said that I should call. I asked her what I should worry about and how serious it was and if I should go to the ER and she said to call during the day and ask a nurse about it tomorrow. Asked again and she said she'd talk to me tomorrow, thank you, and hung up. I called back the office and told them to have the office call me tomorrow to change records over to another office. This is ridiculous. I will spread this to everyone I know and will write reviews on every website and blog I am registered on. I have heart failure and would have died a long time ago if it wasn't for Nurse on Call. What a terrible and rude doctor. I can't believe that she has a clinic when her bedside manor and lack of morals and feelings for patients is so poor. more
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