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Don't Bank Here! - Review by linds m | Utah Community Credit Union

Utah Community Credit Union

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Don't Bank Here! 10/4/2011

I used to use uccu as my bank until I closed my account three years ago. I was not super impressed by them and moved to another bank since I got married. Three years later when I want to open a new account there, they deny me and won't tell me why. When I go in and contact them I find out that the day after I cancelled my account there, a payment had processed. Had I been contacted, this would have been taken care of. UCCU never contacted me, what they did was sent me straight to collections. So for three years my credit has had this collections issue to my name and I had no idea. When I asked why I wasn't informed of this, I was told that it didn't seem like a large enough amount of money. Well it was enough to go to collections and on my credit. I am appauled and disappointed in the service and business of this company. I can't believe that UCCU would go behind someones' back and send them to collections when they would have willingly paid off the payment right then and there. I will never bank with UCCu again, nor will I ever recommend them to anyone that I know, but I will strongly tell people not to bank there due to the irresponsible way in which they handle their customers. I can't believe that an institution that handles peoples money would intentionally ruin someones credit because it didn't seem like a big enough amount. more
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