Every ad for them encourages me to relax, so I do. By not going there.
When we moved here, we left our busted old college/newlywed furniture behind. We arrived in town with a couple of lawn chairs, a rusty old trunk for a tv stand, and an air mattress to sleep on. With cash in hand (well, handbag) we went to Steinhafels to start with a mattress and a sofa. We walked all over the entire store without so much as a word from any salesperson. We sat on sofas. We popped off our shoes and laid on mattresses. We were still completely ignored. We left with every penny still in our pockets and went to a store that was happy to acknowledge our existence and take our money.