I wish to compliment one of the ARS employees and ARS for employing him. It was an A/C problem that proved elusive and baffling on the first day of service. On day two, field supervisor “Big John” Keuch rang my bell, looked over the situation and confidently told me not to worry – he will have it sorted out in 30 minutes. I must also add that he was clean, neat, and methodical and answered my many questions politely. In 40 minutes the problem was solved, the unit repaired and I was a very satisfied ARS customer once again. As I have in the past, I would heartily recommend ARS/Rescue Rooter with the caveat that “Big John” Keuch be in the bullpen just in case. His expertise and experience is needed.
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