When you walk into Barnes and Noble the first thing you notice is the smell of Starbucks Coffee. I love the smell of coffee. This store is very large and has a great selection. They have a large selection of clearance books. There is a gift/stationary section which has tons of great gift items. The kids area is wonderful. They have great displays and a small stage which I think they read stories at. They have a little area with a Thomas the Tank table with trains on it to play with. There are little chairs all around for kids to just sit and read at.
The store is always clean and nice. Staff is friendly, but not overly eager to please. Sometimes I just think they are book snobs doing the job to keep their discount.
Oh, I also have to tell you that thier bathrooms are very nice. I know it is silly, but that is important when you have kids!