I have had a consistently poor experience at this Gap store. Their manager is always very cold, and the staff are usually chatting amongst themselves or in the backroom. I often have to wait several minutes by the empty cashwrap for someone to notice me and come ring up my purchases.
Gap stores also get to decide how low to clearance their clothes, also known as "price kills" and this location does not mark things very low for Kids, and they do not get the full line of Baby products, either.
I try to shop at the Beachwood location instead, they have much better selection and friendlier staff.