I will never go to this vet again, not even if they are the last vet on earth. They are the worst vet office I have ever been to. The vet in charge is one of the rudest men I have ever met - if your animal is sick he will stand there and tell you everything you have ever done wrong and how awful you are, even if it is something you obviously had no control over. His advice from the very begining is that you should put the animal down - not because he knows what is wrong with the animal, but because he is worried you won't be able to pay him otherwise! The technicians/receptionists are equally rude and judgemental, and completely insensitive. They and the doctors constantly try to sell you every product under the sun, from pet tooth brushes to flea bombs to pet food. My experience here was so horrific that I don't think I will ever forget it. I was clearly upset because my kitty was dying of FIP and they were busy trying to sell me things and telling me what an awful person I was, even though my kitty was sick with a virus given to him by another cat! I finally burst into tears right in the middle of the waiting room. On top of that the doctors don't have any idea of what they are talking about. Everything this doctor said to me was contradicted by ever other vet I went to after, and the vet talks in lingo you cannot possibly understand unless you have some sort of medical background. Take your pet anywhere but here!