The JcPenny Portrait Studio is a real family friendly place. They have always been nice to my family and I. The Pictures always turn out great. The only problem I have is that the one we went to never takes the time during the ordering process to listen to what we want exactly. All 4 times we have gone there, the picture packages we got back weren't right in one way or another. They redeemed themselves every time by fixing it without any questions asked.