It is the ABSOLUTELY WORST dealership I have EVER SEEN. I took my wife's car to get the camber adjusted. The service adviser Juan Aviles "interrogated" me why I visited there and on what ground I think my car need camber adjustment. Well, even he was not nice but at least he asked thoroughly, right? I presented their coupon and sign the paperwork. One hour later, he came back and asked me to make payment. Once I paid $80 by credit card he gave me the alignment report clearly showing the camber NEVER BEEN ADJUSTED!!! I immediately complained to his service manager and 2 weeks later someone claim to be the service manager "Ali" called me upon my complaint. "Ali" said it was Juan's fault that he didn't inform me that they cannot adjust camber but he refused to take any action to reimburse my loss. Even more, "Ali" said "it is not making any business sense by telling customer that there are things THEY CANNOT DO" before they charge it. JUST STAY AWAY this dealership, they are not afraid of Best Business Bureau, City of Chicago nor your credit card company. Because they just don't reply any of investigation from any of those. Learn some from my lesson, IF YOU GO THERE YOU WILL BE THE NEXT VICTIM. I am looking for lawyer taking class action against these outrageous scams, if you know someone are doing it or you are interested in doing it, please reply my comment. I have documented all the evidence and if you want to take your chance with this dealer, I advise you do the same.
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