This is the only bank that I have had since I lived in Texas. They are always courteous and quick. I have never had a problem although some people in the area have a beef with this bank. We took out a personal loan and got a great rate and even had a check bounce and had no problem working with the bank to have a fee waived since they made a clerical error.
They have ATM's everywhere and I can pretty much use their online services to look at just about everything having to do with my checking account. Also, I can pay our personal loan online from my checking. Great bank!