I had my hair highlighted, and while I thought they did a good job, the senior hairstylist did not do it; but rather, his assistant. I felt that if I was going to be paying premium price for an advanced hairstylist, then he, rather than his assistant should have done it. Moreover, I elected not to have a hair cut, so my stylist indicated there would "be a charge" to blow dry my hair! I was shocked. My last stylist (before we moved to Marietta) would have been aghast to let me walk out of his salon with wet hair--let along charge me to blow dry my hair after I paid him big bucks to highlight it! But, rather than pay the 25 bucks or so for them to blow dry it, I left. I felt like a drowned rat as I walked out and was a bit embarrassed to be leaving a supposed high class salon with wet hair. Very disappointed overall. They really do run their business like an assembly line, and I prefer more personal service. But, they do have good color and if customer service does not matter at all to you, then this would be the salon for you.