My father-in-law loves their bay rum aftershave and shaving soap, which is the only reason I go in there. Their products are nice, but Bath and Body Works, and the Body Shop have nice items that are priced better.
The big drawback is the aggressive sales clerks. They almost seem to try and MAKE you buy something. They aren't able to let you browse on your own. My middle daughter finds them so unnerving she won't go in at all, just waits outside with her dad. She's seven and they've tried hardselling HER too!