We took our three kids here as a treat, and ended up really disappointed. More than half the games were out of order, and the games that worked had some problems (on two the tickets didn't come out, frustrating for the kids). The noise level was headache-inducing, but it didn't bother the kids. The staff were freindly, and very helpful, which was our only high note. One particular problem that concerned us was security. Although we were stamped on our way in, presumably to ensure that our children left with no one but us...NO ONE checked or questioned us on the way out. We could have left there with anyone's children and there was no employee to stop us...we'll be picking another treat next time.